Privacy policy
Last updated: June 14, 2026
Privacy Policy
Welcome to [viral.product.com] ("Website," "Store," "we," "our," or "us"). We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, purchase products, or interact with our services.
By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
A. Personal Information
Information that can identify you directly or indirectly, including:
Full name
Email address
Phone number
Billing address
Shipping address
Account login details
Order history
Customer support communications
B. Payment Information
When you make a purchase, payment information may be processed by our third-party payment providers.
We do not store complete credit card, debit card, UPI PIN, banking passwords, or other sensitive payment credentials on our servers.
C. Technical Information
We may automatically collect:
IP address
Browser type and version
Device information
Operating system
Time zone settings
Website usage data
Referring website URLs
D. Marketing and Communication Data
This may include:
Preferences for receiving marketing communications
Responses to surveys or promotional campaigns
Customer feedback and reviews
2. How We Use Your Information
We use your information for legitimate business purposes, including:
Order Processing
Processing purchases
Shipping products
Managing returns and refunds
Sending order confirmations and updates
Customer Support
Responding to inquiries
Resolving complaints
Providing after-sales support
Website Improvement
Monitoring website performance
Improving user experience
Analyzing customer behavior and preferences
Marketing Communications
With your consent where required, we may:
Send promotional emails
Share special offers
Inform you about new products and services
You may opt out of marketing communications at any time.
Legal and Security Purposes
We may use information to:
Prevent fraud
Detect unauthorized activity
Enforce our terms and policies
Comply with legal obligations
3. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to improve functionality and user experience.
Cookies may be used to:
Remember user preferences
Maintain shopping cart functionality
Analyze website traffic
Improve website performance
Support advertising and remarketing campaigns
You can control or disable cookies through your browser settings. However, certain parts of the Website may not function properly if cookies are disabled.
4. Third-Party Services
We may engage trusted third-party service providers to help operate our business.
These may include:
Payment processors
Shipping and logistics providers
Website hosting providers
Analytics providers
Marketing and advertising platforms
Customer support tools
These third parties may have access to personal information only to the extent necessary to perform their services and are expected to maintain appropriate security measures.
Please note that third-party websites and services have their own privacy policies, and we are not responsible for their privacy practices.
5. Sharing of Information
We do not sell your personal information.
We may share information in the following situations:
Service Providers
With vendors and partners who assist in operating our business.
Legal Requirements
If required by law, regulation, court order, or government authority.
Business Transfers
In connection with a merger, acquisition, restructuring, sale of assets, or other business transaction.
Protection of Rights
To protect our rights, property, safety, customers, or the public.
6. Data Security
We implement reasonable technical, administrative, and organizational safeguards to protect personal information against:
Unauthorized access
Disclosure
Alteration
Loss
Misuse
While we strive to use commercially acceptable security measures, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to:
Fulfill the purposes described in this Privacy Policy
Complete transactions
Comply with legal obligations
Resolve disputes
Enforce agreements
When information is no longer required, we will securely delete or anonymize it where reasonably practicable.
8. Customer Rights
Subject to applicable law, you may have the right to:
Access your personal information
Request correction of inaccurate information
Request deletion of personal information
Withdraw consent where processing is based on consent
Object to certain processing activities
Request information regarding how your data is used
To exercise any of these rights, please contact us using the details provided below.
We may require verification of identity before processing requests.
9. Children's Privacy
Our Website is not intended for children under the age specified by applicable law.
We do not knowingly collect personal information from children without appropriate authorization where required.
If you believe a child has provided personal information, please contact us immediately so we can take appropriate action.
10. International Data Transfers
If your information is transferred, stored, or processed outside India, we will take reasonable steps to ensure that appropriate safeguards are in place and that such transfers comply with applicable laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised "Last Updated" date.
Your continued use of the Website after updates become effective constitutes acceptance of the revised Privacy Policy.
12. Contact Information
If you have questions, concerns, complaints, or requests regarding this Privacy Policy or your personal information, please contact us:
Website: [viral.product.com]
Email: [quantumtales7@gmail.com]
Business Address: [mumbai Maharashtra]
Customer Support Contact: [+918097176636]
We will make reasonable efforts to respond to your request within a reasonable timeframe.
Consent
By accessing or using [viral.product.com], you acknowledge that you have read, understood, and agreed to this Privacy Policy.